Terms of Service

1. Acceptance of Terms

By accessing or using TabeebAI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

TabeebAI is a Tawjihi study platform for Jordan and Palestine (Grades 11-12). The Service provides:

• Zaki study guide for Math, English, and Arabic (curriculum-grounded explanations)
• Structured curriculum aligned with Tawjihi syllabus
• Adaptive study plans based on exam dates
• Interactive learning tools including quizzes and flashcards
• Subject study support woven through the platform

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers connected to the Service
• Use automated systems (bots, scrapers) to access the Service without permission
• Share your account credentials with others or allow others to use your account
• Use the Service to transmit harmful code, viruses, or malicious software

5. Intellectual Property

The Service and its original content, features, and functionality are owned by TabeebAI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

6. User Content

You retain ownership of any content you create or upload to the Service. By using the Service, you grant us a license to use, store, and process your content to provide and improve the Service.

7. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or unforeseen circumstances.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

While we strive to provide accurate educational content, we do not guarantee the accuracy, completeness, or usefulness of any information provided through the Service.

TabeebAI is a supporting e-learning platform for Tawjihi syllabus review and exam practice—not a private school, not a replacement for formal schooling, not an exam retake (supplementary round) service, and not a Ministry of Education partner unless stated in a formal written agreement. For final dates, fees, rules, and procedures, always confirm on your country’s ministry website (e.g. moe.gov.jo for Jordan).

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TABEEBAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11. Billing and Subscriptions

TabeebAI offers paid subscriptions (Plus and Pro). When you subscribe, you are charged the price shown at checkout for the billing period you select, and premium features are unlocked immediately. Card payments are handled by our third-party payment provider; a subscription on an auto-renewing period renews at the end of each term until you cancel, while CliQ and other manual transfers are one-time and do not renew automatically. Applicable prices and available billing periods are displayed at checkout.

12. Refunds

Because subscriptions are digital and access is granted immediately, you may request a full refund within 7 days of purchase, provided you have not materially used paid features. After 7 days, or once paid features have been materially used, subscriptions are non-refundable except where required by applicable law. To request a refund, contact us at support@tawjihiai.com with your account email and the date of payment; approved refunds are returned to the original payment method within a reasonable number of business days.

13. Cancellation

You may cancel an auto-renewing subscription at any time from your account settings or by contacting support. Cancellation stops future renewals, and you keep access to paid features until the end of the current paid period. Cancelling does not by itself trigger a refund — refunds are governed by the Refunds section above.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Jordan, without regard to its conflict of law provisions.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@tawjihiai.com
Website: https://tabeebai.app