Can't sign in

If you're having trouble logging in, follow this quick troubleshooting ladder to get back to your studies.

Step 1: Check the URL

Ensure you are on the official site: tabeebai.app/signin. If you are on a copycat site, your login will not work.

Step 2: Reset Your Password

If you see an "Invalid credentials" error, try resetting your password. See Reset password & sign-in issues for the full steps.

Step 3: Clear Your Cache

Sometimes old data in your browser can cause issues.

• Chrome/Edge: Press Ctrl + Shift + Del and clear "Cached images and files."
• Safari: Go to Settings → Safari → Clear History and Website Data.

Step 4: Try Another Browser

If the issue persists, try signing in using a different browser (e.g., switch from Safari to Chrome) or use Incognito mode.

Still Blocked?

Email us at support@tawjihiai.com with the subject "Cannot sign in". Please include the email address you are using and a screenshot of any error message.