Refund policy

We want you to be happy with TabeebAI. If the platform isn't working for you, here is our refund process.

General Guidelines

• Fair Review: We review every refund request individually and fairly.
• Web vs App Store: The process differs depending on where you paid.
• No Guarantees: Refunds are not guaranteed and depend on your usage and the time elapsed since purchase.

How to Request a Refund

For Web Purchases: Email support@tawjihiai.com from the email address on your account. Please include:

• Your account email.
• The date of purchase.
• The reason for the refund request.

For App Store & Google Play: You must request refunds directly through Apple or Google. We do not have the authority to process card refunds for payments made through their stores.

• Request an Apple refund
• Request a Google Play refund

What to Expect

We typically reply to web refund requests within 2-3 business days. If approved, it may take 5-10 days for the funds to appear back in your account, depending on your bank.